(4.8 / 5)1670+ Ratings

Biktrix Reviews

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Overall Rating

4.8
17 Reviews
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About Biktrix

Biktrix is a company that specializes in designing electric bikes (eBikes). Their eBikes are known for their impressive customization options. They offer a variety of models and styles, including the Juggernaut Duo Series for extended range, the Juggernaut FS Series for full suspension off-road, the Juggernaut Ultra Series for high performance, the Juggernaut XD/Eagle Series for supreme performance, the Monte Capro Series for carbon fiber off-road, and the Stunner Series for street/comfort cruising.

In addition to eBikes, Biktrix also offers a wide range of accessories and extras such as bottles & cages, cargo storage & racks, handlebars & grips, kickstands, mirrors, pedals, seats & seatposts, vehicle racks, batteries & chargers, components, safety & security items, maintenance & tools, and merchandise. They also provide a spare part picker to help customers find exactly what they need in seconds.

Biktrix also provides a Help Center with resources to assist customers in choosing the right eBike, accessories, and parts, as well as guides for eBike assembly, product registration, and general issues & fixes. They also have a network of Elite Dealers across the United States and Canada for customers who prefer to test ride the eBikes before purchasing. These dealers also offer in-person services, handling and care, in-store repairs, and immediate pick-up of fully-built and inspected eBikes.

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Biktrix Customer Reviews (17)

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Joni Brack
Joni Brack
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Riding Made Simple

The electric assist helps even novice riders manage steep hills and long rides without getting tired. Yeah, it's just right for my level.

Jun 13, 2023
Morgan Bryan
Morgan Bryan
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A Whole New Way to Ride Trails

Going off-road on this e-bike has revitalized my love of mountain biking. The extra power gets me up rocky climbs that would normally bewalks, extending the range of trails I can ride on a weekend.

Jun 13, 2023
Erma Campbell
Erma Campbell
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High-Grade Hardware

The premium bike parts and meticulous assembly ensure amazing performance and long-term durability. From the disc brakes to gear shifters, each component functions smoothly and reliably. I couldn't ask for higher-grade bicycle hardware.

Jun 11, 2023
Ercole Pugliesi
Ercole Pugliesi
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Ideal For My Style

The e-bike matches my preferences and requirements perfectly. From the comfortable saddle and gears to the convenient battery range, every aspect caters precisely to my dreams of an ideal cycle. I could not have envisioned a better bicycle for my style of riding.

Jun 10, 2023
Lena Rothschild
Lena Rothschild
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Practical Commuter Than Never Lets Me Down

I count on this bike to get me where I need to go, on time and without hassle. The pedal-assist works exactly as advertised and the ride feel keeps me engaged on my daily trek.

Jun 9, 2023
Arlene Allen
Arlene Allen
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Built for Miles with a Smile

The balance of comfort and performance has me reaching for this bike first for every longer ride. The pleasure of riding at my own pace, assisted, far outweighs any drawbacks of an e-bike.

Jun 7, 2023
John Matheney
John Matheney
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Battery Brilliance

Multiple battery options allow me to select the perfect one for my cycling needs. Their battery expertise is frankly brilliant.

Jun 4, 2023
Alceo Sal
Alceo Sal
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Mar 4, 2023
Yaqub Melikov
Yaqub Melikov
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Mar 4, 2023
Finlay Hopkins
Finlay Hopkins
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Mar 3, 2023

Biktrix Customer’s Q&A

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Biktrix Features and Benefits

Key features and benefits of Biktrix include:

  • Customization and Variety: Biktrix offers a wide array of models, including mountain bikes, road bikes, and cruisers. Each model is customizable with different battery sizes, motor types, and accessories to suit individual needs and preferences.
  • Powerful Performance: Many Biktrix bikes come equipped with high-torque motors, offering significant power and acceleration. This is particularly beneficial for climbing hills or tackling challenging terrains.
  • Long Battery Life: Biktrix bikes are known for their extended range, allowing riders to go further on a single charge compared to many competitors.
  • Durability: Built with high-quality components and frames, Biktrix bikes are designed to withstand rigorous use, making them a durable choice for both recreational and commuting purposes.
  • Excellent Customer Support: Biktrix has a reputation for providing outstanding customer service, including responsive support, comprehensive warranties, and a helpful online community.
  • Innovative Features: From integrated lighting systems to advanced display screens and regenerative braking, Biktrix bikes are packed with cutting-edge features that enhance the riding experience.
  • Free Shipping: Biktrix offers free shipping within the USA and Canada for orders over $1,000.
  • Custom Built: Each Biktrix bike is built to order in their Canadian warehouse, ensuring a high level of quality control.
  • Amazing Value: Biktrix bikes offer the best value for your money, with high-performance specs at competitive prices.
  • Meet Regulations: Biktrix allows you to configure your eBike to Class 1, 2, or 3, ensuring that your bike meets local regulations.

These features and benefits make Biktrix a compelling choice for anyone in the market for a high-quality, customizable electric bike.

What is the price range of Biktrix eBikes?

The price range of Biktrix eBikes varies depending on the model and specifications. The Swift line models, which are more affordable city bikes, start at just $1,349. The Juggernaut series, which are all-terrain models, start at around $2,000 and go up to the $4,099 for the Juggernaut Ultra Beast model. The Stunner line of Biktrix eBikes, which are part mountain climber and part urban rider, start at $2,199 for the entry level LT model, and the Stunner X starts at $2,499. Please note that these prices can vary based on any additional upgrades or customizations.

About biktrix.com Payment Method?

Biktrix.com offers various Payment Methods. They encourage customers to carefully review their orders before proceeding to help reduce changes, cancellations, and returns. If customers have any questions or need assistance in finding the right bike, they can book a Pre-Purchase Discussion with an eBike expert. In addition to regular payment methods, Biktrix also offers financing options to make purchasing electric bikes more affordable and convenient. With their financing program, customers can spread out the cost of their bike over a set period, making fixed monthly payments. At checkout, customers can choose Klarna as their payment method and fill out the necessary information to generate their calculations. Once the order is confirmed and on its way, Klarna charges the first installment. Once the payment has been processed, customers will receive a notification.

Biktrix FAQs

FAQ

Biktrix Alternatives

Here are some of the top alternatives to Biktrix:

  1. Zectron E-Bikes: Known for their quality and variety of e-bikes.
  2. Qiolor: Offers a range of electric bikes.
  3. QuietKat: Specializes in off-road focused electric bikes.
  4. Rad Power Bikes: Popular for their versatile and affordable e-bikes.
  5. Juiced Bikes: Offers high-performance electric bikes.
  6. Trek Bikes: Provides a wide range of electric bikes for different needs.
  7. Specialized: Known for their innovative and high-quality e-bikes.
  8. Riese & Müller: Offers premium electric bikes with unique designs.
  9. Giant Bicycles: Provides a variety of e-bikes for different terrains.
  10. Cannondale: Offers a range of electric bikes with advanced features.

These brands offer a variety of electric bikes that cater to different needs and preferences. Whether you're looking for an e-bike for commuting, off-roading, or leisurely rides, these brands have got you covered. Remember to consider factors such as the bike's features, price, and the brand's reputation when choosing an alternative to Biktrix. Happy shopping!

FAQ

How To Open A Biktrix Account?

To open an account on Biktrix, follow these steps:

  1. Visit the Biktrix website.
  2. Locate and click on the Sign In button, usually found at the top right corner of the page.
  3. In the Sign In page, find and click on the Register option.
  4. Fill in the required details such as your email address and create a password.
  5. Click on the Register or Create Account button to complete the registration process.

After registration, you can sign in to your account using your email and password. This allows you to track your orders, save your shipping and billing information for faster checkout, and receive updates on new products and promotions. Remember to keep your login details secure. Happy shopping!

FAQ

What is Biktrix's shipping policy?

Orders under $150 have a flat rate $25 shipping charge, and some orders over $150 qualify for free shipping. Palletized freight orders have additional fees. Shipping confirmation emails are sent once an order has shipped.
FAQ

Does Biktrix ship internationally?

Yes, but customers are responsible for complying with local regulations.
FAQ

Can orders from Biktrix be cancelled?

Orders that have not yet shipped can be cancelled, but a 10% cancellation fee will apply. No orders with a valid tracking number can be cancelled.
FAQ

What payment methods does Biktrix accept?

Biktrix accepts a variety of payment methods, including AMEX, Apple Pay, Diners club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, and Visa.
FAQ

What is Biktrix's refund policy?

Refunds are made after the product is received and inspected. A restocking fee of 15-50% is deducted, and a $550 shipping fee applies to authorized E-bike returns.
FAQ

How long does it take to ship an eBike from Biktrix?

The shipping time for an eBike from Biktrix typically takes about 6-7 business days after the order is placed. However, please note that this is an estimate and actual shipping times may vary. It's always a good idea to check the latest information on the Biktrix website or contact their customer service for the most accurate details.

FAQ

About biktrix.com Prices and Cost?

Biktrix offers a range of electric bikes with varying prices. The Juggernaut FS Step Thru MTB and Juggernaut FS Step Thru Fat are priced at $3,999 USD, down from $4,999 USD. The Swift Step Thru 3 and Swift Step-Over 3 are available for $1,599 USD, reduced from $2,099 USD. The Challenger 2 is priced at $1,799 USD, down from $2,799 USD. The Stunner LT 7 is available for $1,999 USD, reduced from $2,199 USD. The Juggernaut Hub Duo Step-Over is priced at $2,249 USD, down from $2,599 USD. The Stunner Step-Thru 6 and Stunner Step-Over 6 are available for $2,349 USD, reduced from $3,099 USD. The Juggernaut Classic Duo Step-Over and Juggernaut Classic Duo Step-Thru are priced at $2,449 USD, down from $3,099 USD. The Juggernaut Hub Duo Step-Thru and Juggernaut Hub Duo Small Step-Thru are available for $2,499 USD. The Biktrix Moto is available for $2,299 USD for the single battery edition, while the dual battery model costs $2,898 USD. The prices are the same for both online and showroom purchases.

FAQ

About biktrix.com Popular Products and Services?

Biktrix is known for its impressive and highly customizable eBikes. Their popular product lines include the Juggernaut Duo Series which offers extended range eBikes, the Juggernaut FS Series which features full suspension off-road bikes, and the Juggernaut Ultra Series that boasts 1000W high performance. They also offer the Juggernaut XD/Eagle Series with 2300W supreme performance, the Monte Capro Series which features carbon fiber off-road bikes, and the Stunner Series which is designed for street/comfort cruising.

In addition to eBikes, Biktrix also offers a wide range of accessories and extras such as bottles & cages, cargo storage & racks, handlebars & grips, kickstands, mirrors, pedals, seats & seatposts, and vehicle racks. They also provide batteries & chargers, components like brakes, drivetrain & groupsets, forks & suspension, motors, controllers, & electronics, wheels & tires, and safety & security items like bells, helmets, lights, and locks. Maintenance & tools, merchandise like hoodies, jackets, tees, and gift cards are also available.

Biktrix also makes specialty folding and cargo bikes, as well as a more affordable city bike Swift line. The latter models have shorter electric ranges but start at just $1,349.

FAQ

biktrix.com Return Policy?

Biktrix has a Return Policy where you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. They recommend using a trackable shipping service and purchasing shipping insurance as they cannot guarantee that they will receive the item you are attempting to return.

As for the Shipping Policy, all orders under $150 qualify for a flat rate $25 shipping charge. Select orders of $150 or more may qualify for free shipping. However, products excluded from the flat rate shipping and free shipping offer are batteries, which have a $60 shipping charge per item. Palletized freight orders are subject to additional fees.

FAQ

What is Biktrix?

Biktrix is a company that specializes in making custom electric bicycles. They offer a variety of models including All-Terrain, Commuter, Cruiser, and Folding electric bikes. Some of their notable models include the Juggernaut, the Stunner, the Swift, and the Kutty. Biktrix eBikes are known for their impressive design and customization options. The company is based in Saskatoon, Saskatchewan, Canada. They also provide a range of accessories and spare parts for their eBikes. Biktrix is unique in that it is the only bike company in North America that ships eBikes by air, directly to the customer. Their customer base is diverse, ranging from students and professionals commuting to school or work, to baby boomers who enjoy riding but appreciate the extra boost an eBike provides. One of their recent innovations is the Biktrix XD, a powerful electric bike motor that adds a second output from the motor unit on the opposite side of the bike, allowing the traditional bike chain to transfer the human input to the rear wheel.

FAQ

How do I return an item to Biktrix?

To return an item to Biktrix, you can initiate the return process through their Help Center. You should prepare your eBike for return shipment. You can return your purchase for up to 15 days from the purchase date. Products must be in the new condition you received them in and in the original box and/or packaging. If Biktrix made an error with your order, return shipping is absolutely free. Otherwise, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. It's recommended to use a trackable shipping service and purchase shipping insurance. Biktrix cannot guarantee that they will receive the item you are attempting to return. If the bike is returned within the first 14-day return window, 100% of the amount paid for the plan would be refunded. No refunds or cancellations are allowed after 14 days of delivery.

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